The Alchemist Lab is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

PRIVACY STATEMENT

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

Protecting your privacy is important to us. We hope the following statement will help you understand how The Alchemist Lab collects, uses and safeguards the personal information you provide to us on our site.

Personal identification information

When you fill in our contact form or use our shopping cart you will be providing personal information.

We do not sell, trade, or rent Users personal identification information to others.

Web browser cookies

When you visit our site, short text files called cookies are downloaded to your computer. These cookies are used to store small amounts of information. This information is collected for remembering your shopping cart, traffic analysis and marketing.

Our shopping cart system uses cookies to track your session as a shopper. We also store your information so we can process your orders and let you later access that information.

thealchemistlab.com.au uses Google Analytics for Display Advertisers to collect visitor data and analyse traffic on our site. This information helps us understand customer interests and helps us improve our website and marketing. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/or notify you before they are placed.

Third party website advertising

thealchemistlab.com.au may use the available information from the cookies to advertise to you on other websites that are part of the Google Display Network. This is called re-marketing.

You can opt out of Google Analytics for Display Advertisers and opt out of customized Google Display Network ads by visiting the Ads Preferences Manager. There is also a Google Analytics Opt-out Browser Add-on.

Changes to this privacy policy

thealchemistlab.com.au has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Phone: 08 8356 4131
Email: orders@thealchemistlab.com.au

PAYMENT OPTIONS

Either via Credit Card, PayPal, EFT and AfterPay
All prices are in Australian Dollars including GST.

AVAILABILITY OF PRODUCTS

All products are displayed with the intention to supply.  If there is a stock shortage beyond our control, The Alchemist Lab offers our sincerest apologies and will we endeavor to fill the order as soon as possible.

All product(s) are not held in stock and are order in to fill our customers orders. All customers will be notified if the product(s) they have ordered is currently out of stock and a back-order system will be implemented, unless the customer advises otherwise.  The customer is entitled, until time of charging and dispatch, to cancel their order.

WARRANTY

All products are subject to the “Warranty Information” ****. Every products warranty differ from 3 months, 6 months and 1 year, and must be approved by the official Supplier of the specific brand.